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Return Policy

Return & Refund

We do have 7 days money back guarantee for standard size dress if you are not satisfy with the quality of the dress.

  • • You must contact us to within 7 days after the parcel is signed.
  • • Dress must be in original shipped condition, unworn, unaltered.
  • • Once we authorize your return, we will give you an ARN (Authorized Return Number). Please write the ARN on the outside of the shipping box.
  • • The shipping charge of the dress is not refundable.
  • • Buyer must pay the return shipping charge.
  • • All returns must be received within 10 days of receipt of ARN.
  • • We will send the refund to you within 5 days after we get the dress.

What Brides Say!

Hey, So the big day finally happened at the 11th of December! And as promised, I’m attaching a few photos! I have not received all of the photos yet, so this is the best I have for now! But I’m sure you will get an idea of how I looked! Also, if you want to view more visit: www.germinate.co.za. (http://germinate.co.za/weddings/willie-joamie) Everybody LOVED the dress! And I really felt like a princess!!! Thank you again, for all your trouble and my dream wedding dress!!!

Kind regards

Joamie Visser

 

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